PromptGOSupport
We usually answer within one or two business days.
Write to us at support@promptgo.studio. In the app you can also use Settings → Support, which adds your app version so we can help faster.
Subscriptions
PromptGO Pro is billed by Apple or Google. To cancel or change your plan, open the App Store (Settings → your name → Subscriptions) or Google Play (Payments & subscriptions → Subscriptions). To restore a purchase on a new phone, use Settings → Restore purchases in the app, or sign in with the same account.
Keep your Pro on a new phone
Link your account in Settings → Account. On your new phone, sign in with the same account and your subscription comes back.
Where are my videos?
Recordings are saved to your photo library in the Promptgo album and appear in the app's Library tab.